The KX-TD1232
system is initially configured for 8 CO lines and 16 digital
proprietary phones, plus up to 16 single-line devices.
A single cabinet KX-TD1232 system is expandable to 32 CO lines
(with T1 card)/64 stations (32 digital phones and 32 single
line devices). Connecting a second KX-TD1232 cabinet
increases the expansion capacity to the system maximum of
32 CO lines and 128 stations (64 digital/64 single line devices).
Expandability
Displays the incoming caller's phone number, or name and number,
when used with a Panasonic system display phone. The
system can automatically match a caller's number with a previously
stored name, and display that name on the LCD screen of the
telephone. The Panasonic KX-T7433 and KX-T7436 are particularly
nice because they're multiple line displays allow both name
and number to be simultaneously displayed. Up to 500
names can be stored.
Caller
ID Compatibility to Single Line Telephone Devices
With the addition of a KX-TD171 module Caller ID, information
can be displayed on a single-line consumer telephone device
connected to the system (limit one device per KX-TD171 module).
CTI (Computer Telephony Integration) Compatibility
Computer Driven Efficency keeps You in closer Touch with your
customers.
Computer Technology integration(CTI) technology has the
ability to increase the efficency by connecting telephone
systems to computer systems.The KX-TD 816/1232 systems support
the Microsoft Windows based Telephone application Programming
interface (TAPI2),making it compatible with PCs.Before on
of your sales staff answers a call , for example , they can
instantly access data on the computer screen showing the caller
identiry ,account history , and previous purchases or to place
an out bound call ,simply click on the call log or telephone
log or telephone book .Used in a busy office, call centre
, or other operation where communication is key , the KX-TD
186 /1232 Systems are the ideal tools for improving customer
satisfaction.
Automatic
Route Selection
A digital super hybrid system can help reduce long distance
costs by automatically routing outgoing call to the most cost-efficient
long distance carrier within your network. The system
makes the selection based on preprogrammed time-of-day, day-of-week,
and call destination tables.
Back-up
Operator
When the operator or other staff is unable to answer an
incoming call, the optional KX-TD191 DISA card can be used
an outgoing message after a designated number of rings (3
to 12 rings). Your calls will then always be answered
in a timely manner.
Direct
Inward Dial (DID)
Panasonic Digital Super Hybrid Systems can be connected
to Direct Inward Dial (DID) CO lines provided by the telephone
company with the addition of an optional KX-TD185 expansion
module. With DID service, calls from outside the company
will be directed to a specific extension, alleviating the
need for an operator or attendant.
Direct Inward System Access (DISA)
With the optional KX-TD191 DISA card, the KX-TD1232 system
will provide a simplified "auto attendant" feature with up
to 64 seconds of outgoing message time. After dialing
into the system, the caller obtains single-digit access to
extensions, phantom extensions or ring groups any time during
or after the message. Additionally, callers can be required
to dial a security code to access extensions or the system's
outside lines.
Distinctive Ring
You can program up to eight different ring tones for the
digital phones, giving phones in different areas or departments
a distinctive ring.
PC-Based Programming
Panasonic dealers can program the KX-TD1232 and KX-TD816
via PC. Programming data can then be stored on a disk
for future back ups. PC programming software is available
to certified dealer only.
Message Waiting Unit
With the addition of a KX-TD194 message waiting box, message
waiting lamps on single-line telephones that are connected
to the system will illuminate when new messages are received.
SMDR (Station Message Detail Recording)
By connecting a serial printer to the system, or by attaching
a call accounting system, you can obtain a record of calls.
Know who called where, when, and for how long. Account
codes may be assigned to keep track of costs to be billed
to clients, employees, projects or departments.
Toll Restriction
The Supper Hybrid System can be programmed to prohibit
unauthorized outgoing long distance calls by preventing certain
extensions from accessing specified area codes/exchange codes.
Trunk Answer From Any Station
Sends ringing from outside calls through the external paging
system, allowing CO calls to be answered from any station in
the system.
Night Service
The Panasonic Super Hybrid provides a "Day" and "Night"
mode feature which, when set from any station, can be used
to change system functions according to the time. For
example, you can designate which phones ring on incoming calls
after hours, or prohibit dialing out at night.
Uniform Call Distribution
The Panasonic KX-TD1232 and KX-TD816 Super Hybrid Systems
can systematically distribute incoming calls to a group of
operators or agents, providing outside callers with an outgoing
message (requires KX-TD191 card) when all members of the group
are busy. To ensure that callers are not kept waiting,
a timetable can be established to determine when calls overflow
to another extension or group of extensions.
Log-In/Log-Out Button
A Log-in/Log-out button may be assigned so that members of
a UCD Group, Ring Group, or Hunt Group may temporarily remove
themselves from the group. This allows members to go
to lunch or finish paperwork before taking another call.
