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                        -  
                          
Fourth 
                            model in highly successful KX-TVPseries, at amazing 
                            low price.  
                         - Does 
                          all the tricks of its big brothers, and a few new tricks.
 
                           
                            
                         -  
                          
2 
                            ports, 32 mailboxes, 2 or 4 hours recording time. 
                           
                         
                       
                      COMMENTS 
                        & TIPS  
                      
                        - Most 
                          important comment: 
                          voice quality is fine; maybe not quite as good as on 
                          the much-more-costly hard drive voice processors, but 
                          certainly good enough. The medium is not affecting the 
                          message very much. 
                        
 - Most 
                          important surprise: two VP50s can be connected to 
                          one KX-TA624, for a low price 4-port setup. 
                        
 - Most 
                          unexpected pleasure: CD-ROM manual with hyperlinks. 
                        
 - Most 
                          unexpected advantage of flash memory: faster turn-on 
                          of message lights. 
                        
 - Best 
                          thing about the VP50: low price. 
                        
 - Coolest 
                          thing about the VP50: Caller ID tricks. 
                        
 - Weirdest 
                          thing about the VP50: manual for KX-TA624 is on 
                          the VS50 CD-ROM. 
                        
 - Worst 
                          thing about the VP50: choice of actress for prepared 
                          messages ("system prompts"); she sounds like a whore 
                          in a hurry. 
                        
 - Biggest 
                          Blooper: Instructions for "DIP" switch are confusing. 
                          
 
                        
                      
                        - The 
                          50 is full of features, but very small, physically. 
                          Even though the housing is the same as the one used 
                          for the KX-TVP75 and KX-TD308, it seemed smaller, maybe 
                          because the packaging is more compact. Panasonic supplies 
                          the 50 in a double box, but the total package is still 
                          small -- about the same size as a 7400-series phone. 
                        
 - Serial 
                          port connector is a male DB9, pointed downward and usable 
                          with the cover on; unlike the VP75 which has a female 
                          DB25 which is usable only when the cover is off. 
                        
 - I 
                          can understand changing the location and size of the 
                          connector, but why change the gender? I've long been 
                          annoyed by the lack of standardization among Panasonic 
                          products -- such as the serial connectors on the KX-TD1232 
                          and KX-TVP100 facing in different directions; and now 
                          we have two similar voice processors with connectors 
                          that serve the same purpose, but have different positions, 
                          sizes and genders. Why should installers have to carry 
                          a collection of cables and adapters? 
                        
 - The 
                          panel beneath the small cover on the right side of the 
                          unit has been re-designed from the VP75, to include 
                          a ferrite core to surround the line cord. We heard no 
                          difference with it and without it. Apparently it's supposed 
                          to keep noise from leaking out, not leaking in. 
                        
 - The 
                          jacks and ground connection have been moved, but we 
                          still get a label telling us that the unit "must be 
                          earthed." Here in the USA -- the country that won 
                          the war with England -- that's called "grounded." 
                        
 - You 
                          can probably use a 25-pin null-modem adapter with a 
                          gender changer and 25-to-9-pin adapter, but we wanted 
                          to minimize potential foul-ups, so we used a 9-pin female-to-female 
                          serial cable, and a 9-pin null modem adapter from RatShack. 
                          You'll have to remove some itty-bitty hardware to plug 
                          it into the VP50. Watch out for un-needed couplers on 
                          the end of the cable that goes in to the PC, too.  
                        
 
                       
                       
                        
                           
                           
                              | 
                            TIP: 
                              Instead of mounting your voice processing system 
                              next to the phone system control unit, mount it 
                              near one of your computers, so it's easy to make 
                              programming changes. It won't take up much space, 
                              and the wiring is very simple -- much simpler than 
                              extending a serial cable 50 feet. | 
                           
                           
                         
                        
                          - One 
                            reason the box is so small is that there is no suicide-inspiring 
                            400-page manual packed inside. Instead, you get a 
                            small printed subscriber's guide and a CD-ROM, which 
                            strangely includes a 390-page installation manual 
                            and a 214-page user manual -- for the KX-TA624 control 
                            unit. 
                          
 - The 
                            VP50  manual is provided in two formats: Adobe 
                            Acrobat PDF and web-style HTML, just like the CD-ROMs 
                            now supplied with the bigger VPSes. It's well-organized 
                            and gets a B+ for user-friendliness.  
                          
 - The 
                            white and yellow Times Roman tiny type on black and 
                            blue backgrounds violates basic design principles 
                            and makes the contents pages look like they came from 
                            a low-budget porno website. 
                          
 - On 
                            the other hand, the actual instruction pages have 
                            nice black type on white background, with clear tables 
                            and diagrams, clearly-defined section breaks, and 
                            -- WOW -- hyperlinks that will open other windows 
                            to show related sections.  
                          
 - You 
                            can click all over the on-screen manual, and easily 
                            go between manual and HyperTerminal, or whatever software 
                            you are using to program the TVP50. This is the way 
                            learning and set-up should be done... and it 
                            sure beats flipping paper pages and sticking in paperclips 
                            and Post-it notes. 
                          
 - Unfortunately, 
                            the instructions still have remnants of "Ancient Japlish", 
                            that should have been fixed years ago.  
                          
 - There 
                            are lots of mentions of "PBX" systems, but we're supposed 
                            to call Pana systems "hybrids." Silly and sloppy. 
                          
 - We 
                            recommend the you follow the sequence on the print 
                            a paper copy of the manual to keep as insurance. We're 
                            working on a VP50-specific web page. 
                          
 - If 
                            you have experience with Panasonic's other Voice Processors, 
                            there is less need to print the manual. 
                          
 - Section 
                            3.2.3 of the manual strangely refers to connecting 
                            the VP50 directly to phone company CO lines. The manual 
                            for bigger systems mentions this, too; but we never 
                            noticed it before. Weird. More on this later. 
                          
 - Instead 
                            of the micro-size rotary switch used on the other 
                            voice processors, the 50 uses a "DIP" (dual inline 
                            pin) switch assembly, with four tiny switches that 
                            can be set for either of two positions (zero or one). 
                            Unfortunately, the instructions (Section 4.3.1 and 
                            perhaps other places) refer to "position 5." This 
                            is not like the position 5 on the rotary switches 
                            used in the other systems, but refers to a pattern 
                            of flipping the individual DIP switches, shown on 
                            page 18 of the PDF manual.  
                        
  
                        
                        
                           
                           
                             
                              
                                - Access 
                                  the "Message Manager's Main Command Menu": dial 
                                  the intercom number for the voice processing 
                                  system, then #, 6, *, 998. 
                                
 - Press 
                                  [5]  to modify messages. 
                                
 - Press 
                                  [6]  to modify the user prompts, 
                                
 - Press 
                                  [1]  to change a specific prompt .  
                                
 - Enter 
                                  the prompt number you want to change. 
                                  Prompt 819 is "welcome to the voice processing 
                                  system." 248 is "good afternoon." 249 is "good 
                                  evening." 250 is "good morning." 
                                
 - Continue 
                                  following instructions.  
                                
 - NOTE: by eliminating the pre-recorded prompts, 
                                  you will cause a delay between the end of ringing 
                                  and the first sound that callers will hear. 
                                  To minimize the delay, we recommend that you 
                                  replace prompt 819 with your own brief message 
                                  ("Thank you for calling Acme International") 
                                  which will be be played immediately before your 
                                  main menu (usually "custom 1"). Thanks 
                                  to Panasonic techwizard Rich for this tip. 
                                  
 
                               
                             | 
                           
                           
                         
                        
                          - There's 
                            another advantage to making this initial recording:  
                            If there is an emergency or temporary change 
                            in your company's schedule, you can call in from anywhere 
                            and change the opening message to something like "Thank 
                            you for calling Honest Charlie's Used Cars. Because 
                            of Hurricane Hilda, we will be closed until Wednesday," 
                            but you won't have to re-record your big main menu. 
                          
 
                         
                        
                          - The 
                            lack of moving parts seems to have speeded up operation. 
                            The Message Waiting light is illuminated less than 
                            a second after a caller hangs up after leaving a message, 
                            and the port is quickly available for the next cal
 
                         
                       
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              |  
                 FACTS 
                 
                  -  
                    
The 
                      new KX-TVP50 has all of the features of the popular KX-TVP 
                      series systems, and is much less expensive.   
                   -  
                    
It  
                      has solid-state "flash" memory, instead of a hard drive. 
                      Total recording time is two hours. An expansion module 
                      (KX-TVP52) adds two more hours.  
                   -  
                    
It 
                      has two "ports" -- it can handle two simultaneous conversations, 
                      including people calling from the outside as well as people 
                      inside checking messages.  
                   -  
                    
The 
                      unit is designed for Panasonic KX-TD and KX-TA phone systems, 
                      but can work with any phone system that can handle single-line 
                      analog phones.  
                   -  
                    
When 
                      connected to a Panasonic KX-TD digital system, one digital 
                      extension ("station") circuit can send two simultaneous 
                      calls to the KX-TVP50 (except for earliest KX-TD systems). 
                       
                   -  
                    
It 
                      can answer your calls as an automated attendant and then 
                      route each caller to the appropriate person or department, 
                      based on touch-tone key strokes.   
                   -  
                    
If 
                      no one's available to speak to a caller, he or she can automatically 
                      be sent to voice mail.   
                   -  
                    
The 
                      system supports 32 password-protected mailboxes, which can 
                      hold up to 100 messages each.  
                   -  
                    
Each 
                      mailbox owner can record a general message, a message for 
                      "after hours" use, and a "busy" greeting that lets the caller 
                      know if they're on the telephone or away from their desk. 
                       
                   -  
                    
Through 
                      the system's Enhanced Message Notification, your telephone 
                      can be programmed to: 
                      (1) notify your pager, alerting you to call your mailbox, 
                      (2) display the number of the caller on your pager, or even 
                      (3) call a pre-determined telephone number to reach you. 
                       
                   -  
                    
If 
                      you don't pick up your messages within a specified time 
                      period, the Automatic Message Forward/Copy Message feature 
                      can be set to instantly move or copy the message to another 
                      person's mailbox for handling.  
                   -  
                    
While 
                      at home or in the office, you can use the Live Call Screening 
                      feature to manage your calls. Like a traditional answering 
                      machine, it allows you to hear the message as it's being 
                      left, and then decide to either accept the call or return 
                      the call at a later time.  
                   -  
                    
New Caller 
                      ID Name Announce feature plays a pre-recorded message 
                      to verbally identify the caller.   
                   -  
                    
New 
                      Caller 
                      ID Personal Greeting feature allows the user to pre-record 
                      up to four different personal greetings and assign each 
                      to specific telephone numbers. Calls from friends and family 
                      get one greeting, for example, while clients and vendors 
                      get others.  
                   -  
                    
New 
                      Holiday Service - provides up to 20 custom greetings 
                      for holidays and can be programmed to play the special greetings 
                      on those days.  
                   -  
                    
New Caller 
                      ID Routing can assign up to 120 Caller ID numbers to 
                      be routed automatically to a desired extension, mailbox 
                      or custom service.  
                   -  
                    
Some 
                      features require a CHIP UPGRADE when used with an 
                      "original" KX-TA624 system.  
                   -  
                    
Versatile 
                      Custom Service menus gives callers one-digit access to department 
                      extensions, information announcements or other system features. 
                       
                   -  
                    
Interview 
                      Service - allows you to set up a mailbox that will ask questions 
                      and record responses to up to ten questions. Great for after-hours 
                      order taking, B&B reservations, market research, employment 
                      screening.  
                   -  
                    
Built-in 
                      fax detection recognizes the fax tone from incoming faxes,  
                      and automatically transfers the call to the designated fax 
                      extension without the need for a dedicated fax line. 
                  
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                      |  
                         MUMBAI 
                          OFFICE: 
                       | 
                       
                        Tel no +91 22-414 6263 ( Hunting line ) 
                         | 
                     
                     
                      |  
                         SUBURBAN 
                          OFFICE: 
                       | 
                       Tel 
                        no +91 22-533 4800( Hunting line )  | 
                     
                   
                 
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